AWS gets a chatbot

AWS, Amazon’s cloud computing arm, today revealed the beta launch of the AWS Chatbot, a chatty little chap who moves into your Slack and Amazon Chime channels and can inform you of any problems with your AWS resources.

It’s hard to imagine DevOps groups that do not utilize Slack or similar tools, so it’s really a little bit of a surprise that AWS, which has actually long offered all of the tools to build chatbots, didn’t launch a similar service prior to.

The bot hooks into the Amazon Simple Alert Service (SNS), which in turn allows you to integrate it with other AWS services. Today, that list consists of Amazon CloudWatch, AWS Health, Budgets, Security Center, GuardDuty and CloudFormation. That’s not exactly every AWS service, but it covers the majority of the bases for companies that desire to keep an eye on their AWS deployments.

Product Page Diagram AWS Chatbot How It Works.302d64136f803e8de362c33846f653599c780c39

” DevOps teams extensively use chatroom as interactions hubs where employee connect– both with one another and with the systems that they operate,” writes AWS’s item supervisor Ilya Bezdelev in today’s statement. “Bots assist facilitate these interactions, delivering important alerts and relaying commands from users back to systems. Numerous groups even choose that functional occasions and notices come through chatroom where the whole group can see the alerts and talk about next steps.”

In great AWS fashion, it takes a bit of work to get everything established for the AWS chatbot to work.

Right now, however, all of this appears to be a one-way street, too. You can get informs to Slack, however at least in the beta, you can’t press any commands back to AWS yet. That indicates this chatbot likes to talk but isn’t much of a listener yet. Chances are, though, we’ll see more of that functionality once it strikes basic accessibility.

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